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Terms & Conditions

Thank you for choosing DaisyDamien Cakes. Please carefully read the following Terms and Conditions before proceeding with your order. By placing an order with us, you acknowledge and agree to these terms.

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1. Initial Consultation & Cake Design

  • To begin, we will discuss the style of cake you desire. Please share your ideas or provide pictures of cakes you would like us to replicate. Additionally, specify your preferred flavours and the size of cake required (we can suggest a size if needed).

  • Once we have this information, we will provide a price quote based on the flavour and intricacy of your chosen cake design.

  • If you wish to proceed, a meeting will be arranged (via Zoom or phone) to discuss the details further. A consultation fee of £150 is required, which will be deducted from your final invoice if you proceed with your booking.

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2. Cake Tasting

  • Following the consultation, we will arrange the cake tasting. This can either be sent to you by post or we can arrange to meet in person.

  • There is a chargeable fee of £40 for the taster box.

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3. Confirmation & Final Order

  • After the consultation and tasting, once you are happy with the design and flavours, we will confirm your order.

  • A final invoice will be issued, and full payment is required to secure the booking and proceed with the preparation of your cake.

 

4. Delivery & Collection

  • We offer delivery on wedding cakes and some celebration cakes. Delivery is strongly recommended for wedding cakes to ensure safe arrival. If you prefer to collect your cake, we advise at least two people to collect it for safe handling.

  • Delivery and setup charges are applicable and based on your venue address. Please provide the exact address for an accurate quote.

 

5. Cake Portions

  • The number of portions your cake provides will depend on the size and design chosen. A portion guide will be provided on request.

 

6. Freshness of Your Cake

  • We bake all cakes fresh, never frozen, and as close to the event date as possible. We guarantee that your cake will be moist, delicious, and of the highest quality.

 

7. Notice Period

  • For celebration cakes, a minimum of 48 hours' notice is required (subject to availability).

  • For wedding cakes, we recommend booking 3-6 months in advance to secure availability.

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8. Multiple Flavours

  • Multiple flavours can be selected for your cake. Please note that additional charges may apply for extra flavours depending on the design.

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9. Cancellations & Changes

  • Cancellations or changes must be communicated as soon as possible. 

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10. Liability

  • DaisyDamien Cakes is not responsible for any damage caused after the cake has been delivered or collected. We recommend proper handling during transport and setup.​

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By proceeding with your order, you agree to these Terms and Conditions. Should you have any questions or need clarification, please do not hesitate to contact us. We look forward to creating the perfect cake for your special occasion.

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