Frequently Asked Questions
Have a question or need assistance? We're here to help! Whether you have enquiries about our products, services, or anything else, don’t hesitate to reach out. Contact us, and we’ll get back to you as soon as possible.
Do you deliver? Yes, we offer delivery for all wedding cakes and select celebration cakes. We highly recommend delivery for wedding cakes to ensure they arrive safely and in perfect condition. However, if you prefer, you are welcome to collect your wedding cake directly from our premises in Rochester. All wedding cakes are securely packaged for transport, and we advise that at least two people come to collect the cake to ensure safe handling and transportation. Our delivery and setup charges apply for all deliveries. Please provide us with your exact venue address, and we will send you a quote based on the location.
How many portion do I get from my cake? Selecting the right cake shape and size depends on the occasion, required servings, and your personal taste. The guide below shows approximate portion sizes for our cakes. This guide will vary depending on how you, or your venue cut your cake. We recommend cutting your cake 1″ x 1″, also known as finger size. Round cakes 5”-15 finger servings 6"-20servings 7"-30 servings 8"-40 servings 9"-50 servings 10"-60 servings 11"-70 servings Square cakes 5" 24 servings 6" 36 servings 7" 48 servings 8" 64 servings 9" 80 servings 10" 100 servings
How fresh is your cake? Our cakes are always freshly baked—never frozen. We bake as close to your event date as possible to ensure the highest quality. We guarantee that your cake will be delicious, moist, and fluffy on your special day.
How much notice do I have to give? For a simple celebration cake, we require at least 48 hours' notice, subject to availability. To avoid disappointment, we recommend booking as early as possible. For wedding cakes, we advise securing your order 3 to 6 months in advance to ensure availability.
Can I have my cake in more than one flavour? Absolutely! However, some flavours may incur a small additional charge.
How much does a cake cost? Each cake is priced based on its specific details and the portion size required. Since all cakes are bespoke, there is no fixed price. However, here are some starting prices: Celebration Cakes: Starting at £140 for a 6-inch cake. Wedding Cakes: Minimum order value of £500. For a more accurate quote, please reach out with your specific requirements.